Resently a friend on face book commented on a photo by a local restaurant,
that i had not been impressed with it. Now it my confusion in facebooks, i thought it was my friends posts and commented on it.
The restaurant responded, but not in a bad way, but with simple questions about the kind of food i liked.
I was encouraged and responded back in a kind of off handed way, but they came back in a positive way.
I reponded back more positively and now write this post.
When you eat out, you are a critic, if you write about it, it counts even more.
When a restaurant responds in such a mature manner as this one did, you give them accolades as i am doing now.
It also means i will go back and if things are good, will shout it from the house tops.
4 comments:
Nice response! I would give them another chance also.
Kudos to you. I supported my family for almost 20 years waiting tables. I would always tell the cooks and managers about feedback from customers. It does make a difference. When people spend their hard earned dollars to eat out, it should be a delightful experience. I loved it when I would see repeat customers. Give them another chance, it might be wonderful.. :)
oh this is such a positive experience Joey, glad for them to have such maturity for nice response.
that's a nice way to handle criticisms, its all good !
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